What type of technology is OnTrax Manger built upon? OnTrax Manager is built using state of the art Microsoft .NET technology. The product is 100% web based and easily deployable through out any LAN/WAN.

How long does it take to implement OnTrax Manager? OnTrax Manager can be up and running in as little as a few hours. For customers who want to integrate the system into their existing infrastructure, 2 days including planning and setup is typically all that is required.

Is OnTrax Manager Secure? OnTrax Manager was designed from the ground up with an organizations security needs in mind. Designed to handle security no matter what size the enterprise, OnTrax Manager limits access on each object to only those who are authorized.

What type of support is included? With each purchase of OnTrax Manager e-mail and full telephone support is included. We want to guarantee our customer success and the best way to do that is to make sure all new customers have the help they need to do things quickly and easily.

Can I import/export data? Build into OnTrax Manger is the capability to import/export data at no additional cost. Import capabilities get you up and running quickly. Export capabilities keep external system in sync and up to date.

I do not plan/budget on a fiscal basis. Is OnTrax Manager right for me? Although OnTrax Manager is designed to support fiscal based project planning and budgeting, any organization can use it. If a customer does not want to utilize the fiscal based capabilities, they can simply define one fiscal period that spans the entire calendar year. This will limit OnTrax Manager to the same level of functionality that our competitors currently provide.

Is OnTrax Manager easy to use? OnTrax Manager is designed to be both easy to use and flexible. Employees with only the most basic computer skills can easilly enter their time & expenses with little training or experience.

What if I just want to track my Time & Expenses, Billable hours etc.? Time tracking is at the heart of the OnTrax Manager cost collection process. The system can be used to support a simple Time & Expense requirement for hourly employees, or as a robust Time & Billing application tracking hundreds of projects through out an entire organization.

Is Project Planning Required? OnTrax does NOT require a project to be planned, in any form, to be able to track its related Time & Expenses. A basic project definition can be created and immediatly posted to. If desired, a plan can be created at a later date for an existing project.

What type of Project Planning does OnTrax Support? OnTrax Manager supports planning either at a high level, which is fiscally based, or at a very low level down to the the project, unique task, day, hour(s) and user level. The common Work Breakdown Structure is utilized for the most detailed level of planning, giving users the ability to track the exact status of each phase and task in a project plan.

Is OnTrax Manager designed to support Time & Billing functions? OnTrax Manager is designed from the ground up to support both a project planning & tracking function AND a Time & Billing function. No project planning is required for OnTrax to work as an easy to use Time & Billing application.

What types of benefits will I see using OnTrax Manager at my company? Users of OnTrax Manager typically see immediate benefits in the form of reduced costs associated with employee time & expense data collection. Longer term benefits include better project planning & execution, higher visibility into resource usage and increased employee production and performance.

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